Find quick answers about planning and booking wildlife safaris with The Wild Phase. If your question is not covered here, contact our team for personalized assistance.
Which wildlife destinations do you currently offer?
We currently specialize in thoughtfully planned wildlife safaris in Pench National Park and Tadoba-Andhari Tiger Reserve. We plan to add more wildlife destinations across India as our network grows.
Does booking a safari guarantee a tiger sighting?
No. Tigers and other animals move freely in their natural habitat, so no operator, guide, or forest authority can guarantee a sighting. Our team helps select suitable dates, zones, and safari timings based on availability, but every safari remains a natural and unpredictable experience.
How early should I book a Pench or Tadoba safari?
We recommend enquiring as early as possible because forest permits and preferred safari zones are limited and can sell out quickly, especially on weekends, holidays, and during popular wildlife months. Availability is always subject to the relevant forest authority.
What information is required for a safari permit?
Permit requirements may include each traveller’s full name, age, gender, nationality, and details of an accepted government-issued identity document. The same original identification may need to be carried during the safari. Requirements can change by park and permit category.
Can children and senior citizens join the safari?
Families, children, and senior citizens can usually join, subject to park rules and individual health or mobility needs. Open safari vehicles may involve heat, cold, dust, uneven roads, and long periods of sitting. Please share any special requirements before booking.
What is included in a safari package?
Inclusions depend on the selected package and may cover accommodation, specified meals, safari permits, vehicle charges, guide services, and local transfers. Your written quotation and booking confirmation will clearly list all inclusions and exclusions.
Can you customize the itinerary?
Yes. We can tailor the number of nights, safari count, accommodation category, transfers, and other experiences according to your interests, group size, travel dates, and budget, subject to availability.
What is the cancellation and refund policy?
Cancellation and refund terms depend on forest permit rules, hotel policies, transport providers, and other suppliers used for your booking. The applicable charges and refund conditions will be shared in your quotation or booking confirmation before payment.
What should I carry for a wildlife safari?
Carry the original identification used for the permit, comfortable neutral-coloured clothing, closed footwear, sun protection, drinking water where permitted, personal medicines, and a light jacket depending on the season. Binoculars and a camera are optional but useful.
Are cameras allowed inside the park?
Personal photography is generally allowed subject to park rules. Professional equipment, video cameras, or certain lenses may require additional permission or fees. Drone use is typically restricted and must never be assumed to be permitted.
Is mobile network available during the safari?
Mobile connectivity can be weak or unavailable inside and around forest areas. Network coverage varies by operator and location. Use the safari as an opportunity to disconnect, and inform family members that you may be temporarily unreachable.
What happens if the forest closes or a safari is cancelled?
Forest authorities may close zones or change operations because of weather, fire risk, animal movement, maintenance, safety, or government directions. We will assist with available alternatives or the remedy permitted by the relevant authority and supplier policy.
Do I need travel insurance?
We strongly recommend suitable travel insurance covering medical needs, cancellation, delay, baggage, and outdoor activities. Insurance is not included unless expressly stated in your confirmed package.
How do I confirm my booking?
Send your preferred destination, dates, traveller count, and contact details to our team. After availability is checked, we will share a quotation. Your booking is confirmed only after the required traveller details and payment are received and written confirmation is issued.
How can I contact The Wild Phase?
Email us at thewildphasecare@gmail.com, call or WhatsApp +91 8459965894, or visit us at 303, Siddhivinayak Bhakti, Plot No. 190I & 190J, Ulwe, Navi Mumbai – 410206, Maharashtra, India.